Posted on: November 24, 2017

Exciting opportunity for a reputable service management company. We are seeking Field Engineers to be located in the Chicagoland area where you would be working across multiple sites.  MUST HAVE PREVIOUS FIELD EXPERIENCE – ALSO Comfortable with travelling to client sites.

Responsibilities (On-Call Field Engineer)

  • Perform preventative maintenance on equipment according to schedule and ensure effective working of mechanical building systems.
  • Install switches, routers, and other network gear
  • Fix broken servers (replace hard drives; replace bad sticks of RAM, etc.)
  • Upgrade servercomponent firmware
  • Administer all service requests and provide resolutions to achieve required goals.
  • Manage all equipment work requests, either preventative or non-preventative maintenance.
  • Maintain inventory for equipment, keep records of warranty for all tools and equipment.
  • Manage all reoccurring problems and ensure work within timeframe and according to capacity demands.
  • Assist all senior level engineers and perform troubleshoot on all customer issues
  • Experience and proficiency with SANStorage & Enterprise Servers (HP, IBM, DELL, EMC, Netapp, etc.)
  • Experience with assembling, deploying and troubleshooting serverhardware
  • Excellent troubleshooting skills.
  • Data Center experience preferred
  • Responds in a professional, polite and helpful manner when dealing with customers.
  • Works with and takes direction from the Facility Manager.
  • Thoroughly and accurately completes paperwork and prepares reports.
  • Assists in emergencies as needed including emergency calls at non-scheduled hours.
  • Returns all work areas to a clean, neat, orderly and safe condition.
  • Learns, understands and complies with all Company and customer policies.
  • Strong leadership skills with excellent oral and written communication skills.
  • Capable of working independently with minimal supervision.
  • A+, Network+, Security+, and Linux+ certifications, knowledge or experience in highly recommended

If you are not ready to submit your CV just yet and would like further information call David Blackston on + 1 212 239 7928 or email David here. If you feel this is the job for you, hit the apply button below to start the application process. Goodluck!

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